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Shipping Policy

Thank you for shopping with TryScootly! We're committed to providing fast, secure, and reliable shipping no matter where you are in the world.

All orders are processed and dispatched within 1–3 business days.
Once shipped, you’ll receive a tracking number via email to follow your order’s journey.

We proudly ship worldwide, including:

If you're unsure whether we ship to your country, contact us at info@tryscootly.com and we’ll be happy to confirm.

Global Delivery Time: 10–12 business days
If you do not receive your order within 14 business days, please contact us and we’ll investigate and resolve the issue right away.

We offer free or flat-rate shipping depending on your location and order.
Exact shipping fees (if applicable) will be calculated and displayed at checkout.

As soon as your order ships, you’ll receive an email with a tracking number. You can use this to monitor your delivery at any time.

All shipments are insured for your peace of mind:

If your order arrives damaged, is missing items, or is delayed beyond 14 days, we will:
- Send a replacement,
- Ship missing parts, or
- Provide a full refund,
  depending on your preference.

We’re here for any shipping questions, issues, or concerns.